Seller Terms & Compliance Information

1. Seller Information

The website stayviral.io is owned and operated by:

• State of registration: California, United States
• California Secretary of State Entity Number: 202360016339
• Date of formation: December 8, 2023
• Support contact: support@stayviral.io

2. Products and Services

SV Group LLC sells one paid service through this website:

SV Elite Coaching — $6,000.00 USD, one-time payment.

SV Elite Coaching is a 14-week structured online coaching and education program for creators learning affiliate marketing and short-form content production. Each purchase includes:

• Access to dedicated coaches throughout the program
• Live calls with feedback
• On-demand training modules
• Weekly structured check-ins and progress tracking
• Access to a private community

SV Elite Coaching is an educational and coaching service. No specific financial, business, or income outcome is sold, promised, or guaranteed, and no earnings claims are made in connection with this purchase.

Checkout page: https://www.stayviral.io/offers/9HFYgeLg/checkout

3. Delivery

Delivery method. SV Elite Coaching is delivered digitally through the customer's Stay Viral account on stayviral.io. Nothing is shipped. No physical goods are produced, packaged, or delivered as part of this program.

Timing of delivery. Access is granted immediately upon successful payment. At checkout, the customer receives an order confirmation email containing their account login link and onboarding instructions. Program materials — on-demand training modules, private community access, scheduled coaching calls, and weekly check-ins — are made available inside the customer's account as the 14-week program progresses.

Delivery cost. There is no delivery, shipping, or handling charge. The price shown at checkout is the total price of the service.

Countries served. SV Elite Coaching is sold and delivered to customers in the United States. Customers outside the United States should contact support@stayviral.io before purchasing.

4. Refund and Withdrawal Policy

4.1 14-day right of withdrawal

You may cancel your purchase of SV Elite Coaching for any reason within 14 days of the purchase date and receive a full refund of the amount paid, whether or not you have accessed the program materials.

To exercise this right, email support@stayviral.io from the email address used at purchase, with the subject line “Withdrawal Request,” within 14 days of your purchase date. No explanation or reason is required.

Refunds under this section are returned to the original payment method used at checkout, within 5–10 business days of our confirming the request. There are no return costs, cancellation fees, restocking fees, or deductions of any kind.

4.2 14-week satisfaction guarantee

SV Elite Coaching includes a 14-week satisfaction guarantee. A customer may request a refund of the amount paid if, at the end of the 14-week program, they are not satisfied with the program, provided they have met all participation requirements set out in the written enrollment agreement they signed before beginning.

The full and binding terms of this guarantee — including every participation requirement, exclusion, documentation standard, and the specific refund calculation — are set out in the signed enrollment agreement. The signed enrollment agreement governs this guarantee in every respect and takes precedence over any general summary shown on this page. Customers should read that agreement carefully before purchase.

4.3 How to request a refund

All refund and cancellation requests must be submitted by email to support@stayviral.io. Requests sent to marketing, newsletter, or other automated addresses are not monitored and may not be received.

Approved refunds are processed within 5–10 business days of approval and are returned to the original payment method used at checkout.

For purchases financed through Klarna, refunds are returned to Klarna. Klarna then adjusts the customer's payment plan and issues any balance owed to the customer in accordance with Klarna's own timelines. Until Klarna has processed the refund and updated the plan, the customer remains responsible for any scheduled payments to Klarna.

4.4 Return costs

There are no return costs. SV Elite Coaching is a digital service with no physical product; there is nothing to ship, return, or restock.

5. Contact

Questions about this policy, refund and withdrawal requests, order status, or the enrollment agreement should be directed to: